Terms & Conditions

Terms and Conditions

Last updated: August 2025

1. Introduction

Welcome to Aras Idaas. These Terms & Conditions govern your use of our website and any purchase you make from us. By accessing our site or placing an order, you agree to these terms.

Aras Idaas creates premium leather handbags with a slow, intentional approach, crafted from 100% Italian vegetable-tanned leather. Our goal is to offer you a transparent, secure, and premium shopping experience.

2. Product Information

All Aras Idaas products are crafted from 100% Italian vegetable-tanned leather (Scala Campione certified, REACH compliant, and Leather Working Group certified). Each piece is shaped with care by our artisans to meet the highest standards of craftsmanship.

Our partner workshops are labor-audited and committed to environmentally responsible, sustainable practices.

Please note:

  • Natural variations in texture, tone, and grain are inherent to genuine leather and are part of the product’s unique beauty.
  • Product images are for illustration purposes only; actual colors may vary slightly due to lighting conditions and screen settings.

3. Pricing and Payment

Prices are displayed in your local currency, automatically converted through our website. While we reserve the right to adjust prices at any time, any confirmed order will remain at the agreed price. All payments are processed securely, and we accept major credit and debit cards, PayPal, and other safe payment methods available at checkout.

4. Shipping and Delivery

During our exclusive pre-launch, all handbags are made-to-order. Delivery begins 12 weeks after your order is placed. Free shipping is offered during this special period.

Delivery times are estimates and may vary due to customs clearance, public holidays, or unforeseen circumstances.

5. Returns and Exchanges

We hope you will cherish your Aras Idaas piece, but if for any reason you are not fully satisfied, you may return it within fourteen days of delivery. Items must be in their original condition, unused, and returned with all tags and packaging intact. Custom or personalised orders cannot be returned unless they are defective. The cost of return shipping is the customer’s responsibility unless the item is defective or incorrect. Refunds are processed within five to ten business days after we receive and inspect the returned item.

6. Product Care and Warranty

Aras Idaas products come with a limited warranty against manufacturing defects for 1 year from purchase date.

Warranty Coverage:

  • Defects in materials or workmanship under normal use
  • Hardware malfunctions (zippers, clasps, buckles)
  • Stitching failures not due to misuse

Not Covered:

  • Normal wear and aging of leather
  • Damage from misuse, accidents, or improper care
  • Color fading from excessive sun exposure
  • Scratches or scuffs from normal use

Proper care instructions are provided with each purchase. Following these guidelines will help maintain your bag's beauty and extend its lifespan.

7. Privacy and Data Protection

Your trust matters to us. We handle your personal information with the highest care, following our Privacy Policy, which outlines how your data is collected, used, and protected.

8. Intellectual Property

All content on this website, including but not limited to designs, logos, text, images, and product descriptions, is the exclusive property of Aras Idaas and is protected by copyright and trademark laws.

You may not reproduce, distribute, or use any content without our express written permission. The Aras Idaas name and logo are registered trademarks.

9. Limitation of Liability

Aras Idaas shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the purchase price of the product in question.

This limitation applies to the fullest extent permitted by law and does not affect your statutory rights as a consumer.

10. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom, and any disputes will be subject to the exclusive jurisdiction of its courts.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the new terms.

Need Help?

Have questions or need assistance? Reach out anytime — we’re here for you.

Email: support@arasidaas.com

Phone: +44 203 948 6238

Address: 71-75 Shelton Street Covent Garden, WC2H 9JQ London